window cleaning Frequently Asked Questions


Do you offer FREE estimates?

Yes! We provide free, no-obligation estimates for both residential and commercial properties.

Which areas do you serve?

We proudly serve Erie, PA, and the surrounding communities, as well as parts of the tri-state area.

What services do you provide?

Interior and exterior window cleaning

Commercial storefront window cleaning

Residential window cleaning

Window sill wiping

Light cobweb removal around windows

Screen removal and cleaning (additional charge)

Specialty adhesive and glue removal (upon evaluation)

Soral Panel Cleaning

How often should I have my windows professionally cleaned?

Most homeowners benefit from cleaning every 6–12 months. Businesses often choose monthly or quarterly service to maintain a professional appearance. �

Are you insured?

Yes. Window Cleaning Wizards 814 is fully insured for your peace of mind.

Are you BBB Accredited?

Yes! We are proud to be BBB Accredited and committed to providing professional, reliable service.

What payment methods do you accept?

We accept cash, checks, credit/debit cards, and approved electronic payments.

What happens if it rains?

Light rain after your service typically will not make clean windows dirty. If unsafe weather is expected, we'll contact you to reschedule.

Do I need to be home?

Not for exterior-only service. For interior window cleaning, someone 18 or older must be present.

Do you clean second- and third-story windows?

Yes. We use professional equipment, including water-fed pole systems, to safely clean many hard-to-reach windows.

Can you remove hard water stains?

We can evaluate hard water staining and recommend the best solution. Some severe mineral etching may be permanent, but many stains can be improved with specialized restoration techniques.

How should I prepare for my appointment?

Please unlock any gates, secure pets, and move fragile items away from windows. If interior service is scheduled, clearing window sills is appreciated.

How do I schedule service?

Call, text, email, or request a free estimate through our website. We'll contact you promptly to schedule a convenient appointment.

A cartoon illustration of a man cleaning a window with a squeegee, wearing a blue beanie and hoodie with the Window Cleaning Wizards logo, smiling. There is a wizard character holding a cleaning tool, and a sign saying "Call Window Cleaning Wizards 814." The text at the bottom reads "Window Cleaning Wizards 814 - We Make Dirty Windows Vanish!"